Course Description:  This course will help participants develop the skills and understanding they need to lead others. They will learn to persuade others, negotiate, problem-solve and develop collaboration among team members. Following this course, participants will be able to:

• Explain how to effectively deal with different people and different behavior styles
• Apply situational leadership in coaching situations
• Build consensus, cohesion, buy-in and team commitment
• Diagnose the focus and source of conflicts
• Utilize appropriate conflict management strategies
• Resolve interpersonal confrontations through collaborations

Target Audience:  Department Heads, Foremen, Superintendents and Project Managers

Complete the below registration form to confirm your attendance.

Note: Classes are subject to cancellation two weeks in advance, in the event sufficient registration is not received. No refunds one week prior to class.

Contact Juanita Mitchell at the Chapter office (925) 828-6322, should you have any questions.